Privacy policy

Bella Bleu respects your privacy and is committed to protecting the personal information you provide when visiting bellableu.shop, placing an order, contacting our support team, or otherwise interacting with our store.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

Information We Collect

Depending on how you interact with Bella Bleu, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Products viewed or added to your cart
  • Customer service communications
  • Device, browser, and IP address information
  • Website usage and interaction data

Payment information may also be processed when you complete a purchase through our secure checkout.

Payment Information

Payments are processed through secure payment services available through our Shopify checkout.

Bella Bleu does not need to directly store complete credit or debit card numbers on our own systems in order to process your order.

Payment providers may collect and process payment information according to their own privacy and security practices.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Confirm purchases and payments
  • Arrange shipping and delivery
  • Provide tracking information
  • Process returns, refunds, and exchanges
  • Communicate with you about an order
  • Respond to customer service requests
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and customer experience
  • Maintain store security
  • Comply with applicable legal obligations

We may also use information for marketing purposes where permitted by law or where you have provided the appropriate consent.

Order Fulfillment

Information such as your name, shipping address, contact details, and order information may be shared with service providers that help us process and deliver your order.

This may include shipping carriers, fulfillment partners, payment processors, and other service providers necessary to complete your purchase.

Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce platform that allows us to display products, manage orders, operate checkout, and provide related store services.

Shopify may process certain customer and website information as part of providing these services.

Cookies and Similar Technologies

Bella Bleu may use cookies and similar technologies to support website functionality and improve your shopping experience.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember preferences
  • Support account or checkout functionality
  • Understand website traffic and performance
  • Measure how visitors interact with our website
  • Support advertising and marketing activities where applicable

You may be able to manage cookies through your browser settings or other privacy controls available on our website.

Analytics and Advertising

We may use analytics and advertising services to better understand how customers interact with our store and to improve our marketing.

These services may collect information about your device, browser, website activity, and interactions with advertisements.

Depending on the services enabled on our store, these may include platforms such as Google or Meta.

Where required, advertising or tracking technologies are used subject to applicable consent and privacy requirements.

How We Share Information

We may share personal information with service providers only when reasonably necessary to operate our business.

This may include:

  • Shopify
  • Payment processors
  • Shipping and delivery carriers
  • Fulfillment or logistics providers
  • Website hosting and technical service providers
  • Analytics providers
  • Advertising and marketing platforms
  • Fraud prevention and security services

We may also disclose information when required by law, regulation, legal process, or a lawful government request.

Selling Personal Information

Bella Bleu does not sell personal information in the traditional sense of exchanging customer information directly for money.

Certain advertising or analytics activities may be treated as “sharing” or “selling” under some privacy laws.

Where applicable, customers may have the right to opt out of certain uses of their personal information.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Process and maintain orders
  • Provide customer service
  • Maintain business and accounting records
  • Resolve disputes
  • Prevent fraud
  • Meet legal, tax, or regulatory requirements

Retention periods may vary depending on the type of information involved.

Data Security

We use reasonable administrative and technical measures to help protect customer information.

However, no online service or method of electronic transmission can guarantee complete security.

Customers should also take reasonable precautions to protect their account information and devices.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your data is used
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or data-sharing activities where applicable

To submit a privacy request, contact us using the information below.

We may need to verify your identity before completing certain requests.

Email Marketing

If you subscribe to marketing communications, Bella Bleu may send promotional emails about products, offers, or store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the message.

Transactional communications relating to orders, shipping, returns, refunds, or customer service may still be sent when necessary.

Children's Privacy

Bella Bleu is not intended for children to independently provide personal information without appropriate parental or guardian involvement.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Third-Party Links

Our website may contain links to third-party websites or services.

Bella Bleu is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

The updated version will be posted on this page.

Contact Information

For privacy questions, data requests, or assistance regarding your personal information, please contact us:

Store Name: Bella Bleu

Phone: +1 321-391-0066

Email: support@bellableu.shop

Address: 275 Magnolia Ave, Suite 8, Merritt Island, FL 32952, United States

Business Hours

Time Zone: (GMT-05:00) Eastern Standard Time (New York)

Monday: Closed
Tuesday: 11:00 AM–5:00 PM
Wednesday: 11:00 AM–5:00 PM
Thursday: 11:00 AM–5:00 PM
Friday: 11:00 AM–5:30 PM
Saturday: 11:00 AM–5:00 PM
Sunday: 11:00 AM–3:00 PM