Shipping policy
This Shipping Policy applies to all orders placed with Bella Bleu for delivery within the United States.
We aim to provide clear shipping information so customers know when their order will be processed, how long delivery may take, which carriers may be used, and how tracking works.
Shipping Area
Bella Bleu currently ships within the United States only.
At this time, we do not offer international shipping.
Free Standard Shipping
We offer free standard shipping on all orders within the United States.
There is no minimum purchase requirement for standard shipping.
Order Processing Time
Orders are typically processed within:
1–3 business days
Processing includes order confirmation, preparation, packing, and transfer to the shipping carrier.
Business days are based on our normal operating schedule.
Order Cutoff Time
Our daily order cut-off time is 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed before the cut-off time on a regular business day may begin processing the same day.
Orders placed after 5:00 PM will begin processing on the next business day.
Transit Time
After an order has been shipped, the estimated carrier transit time is:
4–6 business days
Transit time begins after the package has been handed over to the carrier.
Estimated Total Delivery Time
The estimated total delivery time is:
5–9 business days
This includes both processing time and carrier transit time.
Delivery estimates may vary depending on destination, carrier delays, weather conditions, high order volume, or other circumstances outside our control.
Shipping Carriers
Bella Bleu may use established U.S. shipping carriers depending on the destination, package size, and available service.
Carriers may include:
- USPS
- UPS
- FedEx
The carrier selected for your order may vary.
Order Tracking
Once your order has been shipped, tracking information will be provided when available.
Customers may receive tracking details by email after the shipping carrier has accepted and processed the package.
Please allow some time for tracking updates to appear after shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before placing your order.
If you notice an address error, contact us as soon as possible at support@bellableu.shop. We cannot guarantee that address changes can be made after an order has entered processing or has already shipped.
Order Changes and Cancellations
If you need to request a change or cancellation, please contact us as soon as possible.
We will try to assist when possible, but we cannot guarantee changes or cancellations once an order has already been processed or transferred to the shipping carrier.
Shipping Delays
Occasionally, delivery may be delayed because of circumstances outside Bella Bleu's direct control, including:
- Carrier service disruptions
- Severe weather
- Holiday shipping volume
- Transportation delays
- Incorrect or incomplete delivery information
If your tracking shows an unusual delay, please contact us and we will help review the shipment information available.
Lost or Missing Packages
If your tracking shows that a package has been delivered but you cannot locate it, please first check:
- Around the delivery location
- With household members
- With neighbors
- With the shipping carrier
If you still cannot locate the package, contact us at support@bellableu.shop and we will assist you with the available shipping information.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible.
Please include your:
- Order number
- Description of the issue
- Clear photos of the package and product, when possible
Our support team will review the issue and provide the appropriate next steps.
Contact Information
For shipping questions, delivery assistance, tracking support, or help with an existing order, please contact us:
Store Name: Bella Bleu
Phone: +1 321-391-0066
Email: support@bellableu.shop
Address: 275 Magnolia Ave, Suite 8, Merritt Island, FL 32952, United States
Business Hours
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Monday: Closed
Tuesday: 11:00 AM–5:00 PM
Wednesday: 11:00 AM–5:00 PM
Thursday: 11:00 AM–5:00 PM
Friday: 11:00 AM–5:30 PM
Saturday: 11:00 AM–5:00 PM
Sunday: 11:00 AM–3:00 PM