Welcome to Bella Bleu. These Terms of Service govern your use of our website, online store, products, features, and related services.

Throughout these Terms, “Bella Bleu,” “we,” “us,” and “our” refer to Bella Bleu.

By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms of Service and the policies referenced below.

Please read these Terms carefully before using our website or making a purchase.

1. Use of Our Website

You may use our website only for lawful personal shopping and informational purposes.

By using our services, you confirm that you are legally able to enter into a purchase agreement in your place of residence or are using the website with appropriate authorization.

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, or use our services for fraudulent or unlawful activities.

2. Customer Information

When placing an order, you agree to provide accurate, current, and complete information, including:

• Name
• Email address
• Phone number
• Billing information
• Shipping address
• Payment information where required

You are responsible for reviewing your information before completing your order.

Bella Bleu is not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.

3. Products and Product Information

Bella Bleu offers women's apparel and related fashion products.

We make reasonable efforts to present product descriptions, photographs, colors, sizing information, materials, and other product details accurately.

However, product colors may appear slightly different depending on:

• Screen settings
• Device type
• Lighting
• Photography
• Display calibration

Sizing may also vary between styles. Customers should review the individual product information and available size details before ordering.

4. Product Availability

All products are subject to availability.

We may:

• Limit product quantities
• Discontinue products
• Update available colors or sizes
• Correct inventory information
• Remove products from sale

If an item becomes unavailable after an order is submitted, we will contact you when necessary and provide an appropriate resolution.

5. Prices

All prices displayed on our store are shown in U.S. Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

The price charged will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing or technical errors.

Applicable taxes, if required, may be calculated during checkout.

6. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to review, decline, limit, or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraud
• Payment issues
• Incorrect pricing
• Inventory problems
• Incorrect customer information
• Unusual order activity

If we cancel an order after payment has been successfully processed, any applicable refund will be issued to the original payment method.

7. Order Changes and Cancellations

If you need to request an order change or cancellation, please contact us as soon as possible.

We will try to assist when possible, but changes or cancellations cannot be guaranteed once an order has entered processing or has been transferred to the shipping carrier.

8. Payment

Customers must provide valid and authorized payment information when completing a purchase.

Payments are processed through the secure payment options made available through our Shopify checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We may perform reasonable fraud or payment verification before processing an order.

9. Shipping and Delivery

Bella Bleu currently ships within the United States.

We offer free standard shipping on all orders.

Our standard estimated delivery schedule is:

Processing Time: 1–3 business days
Transit Time: 4–6 business days
Estimated Total Delivery: 5–9 business days

Shipping carriers may include:

• USPS
• UPS
• FedEx

Delivery dates are estimates and may be affected by carrier delays, weather, transportation disruptions, or other circumstances outside our direct control.

For complete shipping information, please review our Shipping Policy:

 

10. Returns, Refunds and Exchanges

Eligible purchases may be returned within 30 calendar days from delivery, subject to the conditions stated in our Return & Refund Policy.

Eligible items generally must be unworn, unused, in their original condition, and returned with applicable tags.

Returns are handled by mail.

When a return shipping label is issued, it will be provided electronically so the customer can download and print the label.

For approved returns involving an item that arrived damaged, defective, or incorrect, Bella Bleu covers the applicable return shipping cost.

For change-of-mind, sizing, color, preference, or other standard returns, the customer is responsible for return shipping.

Bella Bleu does not charge a restocking fee for eligible returns.

Exchanges are available for eligible products subject to stock and product availability.

Approved refunds are processed within 10 business days after the return is approved.

For complete information, please review our Return & Refund Policy:

 

11. Promotions and Discounts

Bella Bleu may occasionally offer promotional discounts, coupon codes, sales, or special offers.

Promotions may:

• Have expiration dates
• Apply only to selected products
• Require minimum purchase amounts
• Be limited to one use per customer
• Be subject to additional conditions

Promotional offers cannot normally be combined unless specifically stated.

12. Website Content

The information provided on our website is intended to help customers understand our products and services.

We may update product information, pricing, images, descriptions, policies, or other website content when necessary.

If we discover a significant error relating to an order, we may contact the customer before proceeding.

13. Intellectual Property

Unless otherwise stated, the Bella Bleu website and its original content, including branding, logos, graphics, text, page design, and other materials, are owned by or licensed to Bella Bleu.

You may not reproduce, distribute, modify, republish, or commercially use our protected content without appropriate authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

14. Customer Reviews and Content

If you voluntarily submit a product review, photograph, comment, suggestion, or other content, you confirm that the content is lawful and that you have the right to provide it.

Submitted content must not:

• Infringe another person's rights
• Contain malicious software
• Be fraudulent or deliberately misleading
• Contain unlawful or abusive material

We may remove content that violates these requirements.

15. Third-Party Services

Certain features of our store may depend on third-party service providers, including:

• Shopify
• Payment processors
• Shipping carriers
• Analytics providers
• Marketing platforms
• Technical service providers

Third-party services may be governed by their own terms and privacy practices.

16. Shopify

Our online store is powered by Shopify, which provides ecommerce technology used to operate our website, checkout, and related store functions.

Purchases made through our store are transactions between the customer and Bella Bleu, subject to these Terms and our applicable store policies.

17. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, processed, and shared in connection with our store and services.

You can review it here:

https://bellableu.shop/policies/privacy-policy

18. Prohibited Activities

You may not use our website or services to:

• Violate applicable laws
• Commit fraud
• Submit false information
• Attempt unauthorized access
• Introduce viruses or malicious code
• Interfere with website security
• Scrape or misuse website content unlawfully
• Infringe intellectual property rights
• Harass or harm other individuals
• Use our services for unauthorized commercial resale activities

We may restrict access when misuse or unlawful activity is identified.

19. Website Availability

We work to keep our website accessible and operating properly.

However, we cannot guarantee that our website will always be uninterrupted or error-free.

Temporary interruptions may occur because of:

• Maintenance
• Software updates
• Hosting issues
• Network disruptions
• Third-party service problems
• Circumstances beyond our reasonable control

20. Disclaimer

To the extent permitted by applicable law, our website and services are provided based on the information available at the time.

We do not guarantee that every product will meet every customer's individual preference, fit expectation, or personal styling preference.

Nothing in these Terms is intended to exclude any consumer right that cannot legally be excluded.

21. Limitation of Liability

To the fullest extent permitted by applicable law, Bella Bleu will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or services where such liability may legally be limited.

Any limitation in these Terms applies only to the extent permitted by applicable law.

22. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website, violation of these Terms, or infringement of another party's rights.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

24. Governing Law

These Terms of Service are governed by applicable laws of the United States and the State of Florida, without limiting any mandatory consumer protections that may apply.

25. Changes to These Terms

Bella Bleu may update these Terms of Service from time to time to reflect changes in our business, website, policies, services, or applicable requirements.

The latest version will be posted on this page.

Your continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

Contact Information

For questions regarding these Terms of Service, orders, or our store, please contact us:

Store Name: Bella Bleu

Phone: +1 321-391-0066

Email: support@bellableu.shop

Address: 275 Magnolia Ave, Suite 8, Merritt Island, FL 32952, United States

Business Hours

Time Zone: (GMT-05:00) Eastern Standard Time (New York)

Monday: Closed
Tuesday: 11:00 AM–5:00 PM
Wednesday: 11:00 AM–5:00 PM
Thursday: 11:00 AM–5:00 PM
Friday: 11:00 AM–5:30 PM
Saturday: 11:00 AM–5:00 PM
Sunday: 11:00 AM–3:00 PM